User just have to search for their required service and then they can either chat with us or contact us through form filling.

On your service request, you will be required to provide a payment method. After the service has been completed, the technician will request you to sign to acknowledge that the order has been successfully fulfilled. Once you have signed and confirmed the completion of the service, you will then be charged. In the event that the technician is unable to complete the service for any reason, they will notify Bin Hello, and our support specialists will get in touch with you to discuss your available options. If you are not satisfied with the service provided, it is advised not to sign off, as you will be charged at that time. Our support specialists will contact you to understand the reason for your dissatisfaction and to explore ways to ensure your satisfaction.

Service charges will only be applied to the method of payment in your account after you confirm the completion of your service. Bin Hello does not accept any other forms of payment such as cash. Please do not provide direct payment to the technician servicing your appointment.

While we appreciate your generosity, tipping is not required for our services. Rather than leaving a tip, we would be delighted if you could give us a rating on Google with a few shining stars, if you were happy with the completion of your service.